Terms and Conditions

Last updated: [01-02-2026]

Welcome to eregister-ie.com. These Terms & Conditions (“Terms”) govern your use of our website and the services provided by MG-OG Digital Agency LLC (“we,” “us,” “our,” “the Company”). By accessing or using the website eregister-ie.com (the “Website”) and ordering our services, you agree to be bound by these Terms.

If you do not agree with these Terms, do not use or access our Website or services. Your continued use of the Website constitutes acceptance of these Terms. We may update these Terms from time to time, and it is your responsibility to review them periodically.

The information provided on this site is not legal advice but general information on issues commonly encountered when dealing with civil certificates matters.

1. Scope of Services

  1. Nature of service. eregister-ie.com provides an independent administrative support service to assist customers with the preparation and submission of requests for Irish civil certificates (birth, marriage, and death) (collectively, “Certificates”). We are not affiliated with, endorsed by, or part of the Government of Ireland, and we do not issue certificates. We do not provide legal advice.
  2. Timeframes. We undertake to process applications internally within a maximum period of 48 hours after receiving complete and accurate information. Once the request is submitted, the issuing authority’s delivery time may vary and is outside of our control. If additional documents are required, you will be notified. The request cannot be completed until all required supporting documents are provided.
  3. Independence disclaimer. We are an independent administrative service provider. Our team offers support in document management and request processing, assisting customers in submitting the necessary information to obtain official certificates from the competent authorities in Ireland. We are not affiliated with, endorsed by, or part of the Government of Ireland. We do not provide certificates directly.
  4. Fees. The total fee is 79 EUR (seventy-nine euros) per certificate. This amount covers administrative support services and related handling costs. Any statutory fees charged by the issuing authority are determined by that authority.
  5. Service coverage. Our service may include:
    • Guidance on required information and documents for your request,
    • Preparation and verification of the details provided for submission,
    • Submission support and status tracking where available,
    • Requesting clarifications from you if information is incomplete or inconsistent,
    • Customer support communications regarding your order status.
  6. Postal delivery responsibility. The printing and postal delivery of the certificate are handled by the official issuing authority. We have no control or responsibility over postal times, delivery methods, or potential losses or delays once the certificate is dispatched by the competent authority.
  7. Exclusions / limitations. We cannot guarantee that the issuing authority will approve a request (e.g., due to incomplete information, lack of records, eligibility restrictions, or other factors). If an authority rejects a request, our liability is limited as set out below.

2. Orders, Payment & Refunds

  1. Order placement. You place an order through our Website by selecting the type of certificate (birth, marriage, death), providing required information and documents, and completing payment.
  2. Payment. Payment must be made in full in advance (79€) via the payment methods supported on the Website.
  3. Confirmation. Upon receipt of payment, we will send you a confirmation and begin processing your order. We reserve the right to verify details or request additional documents before proceeding.
  4. Refunds / cancellations. Not all users who have applied through our Website are eligible for a refund. Where available, the refund amount depends on the status of the processing and the time elapsed since the transaction:
    • Full refund (24 hours): You may request a full refund within 24 hours of placing your order, provided that we have not yet started processing your request.
    • Partial refund: If processing has started but the request has not yet been submitted to the issuing authority, you may be eligible for a partial refund, calculated based on the work already performed and any non-recoverable costs.
    • No refund after submission: Once the request has been submitted to the issuing authority, no refunds will be available, as the service is considered executed. Any statutory or authority fees paid are non-refundable.

How to request a refund: All cancellation or refund requests must be sent to contact@eregister-ie.com and include your order reference. Refund eligibility is determined based on the status of the request at the time of cancellation.

3. Obligations of the Client & Accuracy of Information

  1. Truthfulness. You must provide true, accurate, current, and complete information and documentation as required. You warrant that all information submitted is correct to the best of your knowledge.
  2. Timely cooperation. You must promptly respond to any requests for clarifications, additional documents, or supporting evidence necessary for us to provide the service.
  3. Consent and rights. You must have the legal right to request the certificate (for instance, if requesting on behalf of another person, you must hold necessary authorization). You are responsible for obtaining any consents, authorizations, or permissions required.
  4. Document permission. You grant us permission to use, process, and forward the documents and information you provide solely for the purpose of providing the service under these Terms.
  5. Language. Communications may be conducted in English. If the issuing authority requires documents in a specific language or certified translations, you are responsible for providing them.

4. Intellectual Property, Website Use & Restrictions

  1. Ownership. All content, logos, text, graphics, and software on the Website are the property of MG-OG Digital Agency LLC or its licensors, protected by applicable copyright, trademark, and intellectual property laws.
  2. Permitted use. You may view, download, and print pages from the Website for your personal use in relation to our service. You may not copy, distribute, modify, sell, or create derivative works without our prior written consent.
  3. Prohibited actions. You must not:
    • use the Website or service for illegal purposes;
    • interfere with or disrupt the Website, its servers, or networks;
    • use bots, scrapers, or data-mining tools on the Website;
    • impersonate others or forge identities;
    • attempt to gain unauthorized access to our systems.
  4. Linking policy. You may create hyperlinks to the Website’s homepage, provided you do not present them in a way that misleads or implies endorsement, unless you have obtained our prior approval.

5. Liability, Disclaimers & Indemnity

  1. No guarantee. While we strive to provide quality and accurate service, we do not guarantee that a certificate request will be approved by the issuing authority.
  2. Delivery disclaimer. Once the request is accepted by the official issuing authority, all printing, certification, and postal delivery are managed by that authority. We bear no responsibility for delivery delays, errors, or non-delivery of the physical certificate.
  3. Limitation of liability.
    • To the maximum extent permitted by law, our liability to you for any claim arising from or related to our service or these Terms is limited to the amount you have paid for the relevant order (up to 79€).
    • We are not liable for indirect damages, consequential loss, loss of data, loss of profit, or third-party claims, except where liability cannot be excluded under applicable law.
    • We disclaim liability for delays caused by the issuing authority, postal or courier services, force majeure, legal restrictions, or customer failure to provide required information.
  4. Indemnification. You agree to indemnify, defend, and hold harmless MG-OG Digital Agency LLC, its officers, employees, and contractors from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms, negligence, or misuse of the Website or service.

6. Privacy & Data Protection

  1. Data handling. We collect and process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR) where it applies, and relevant United States data protection regulations. Personal data is used solely for the provision of our administrative support services.
  2. No sale or commercial use of data. We do not sell or rent your personal data to third parties for marketing purposes. Your information is used exclusively to fulfil the service you have requested and for legal compliance.
  3. Retention & deletion. We retain personal data and documents only as long as necessary for service provision, legal compliance, or applicable limitation periods, and we securely delete or anonymise them afterwards.
  4. Third-party disclosure. We may share data with issuing authorities and trusted service providers only when strictly necessary for providing the service (e.g., hosting, payment processing, customer support tooling), under confidentiality and data-protection obligations.
  5. Your rights. Subject to applicable law, you may have rights to access, rectify, delete, restrict processing, portability, or object to processing of your personal data. You may contact us at contact@eregister-ie.com for such requests.
  6. Security. We use appropriate technical and organisational measures to protect your data from unauthorized access, alteration, or loss. However, we cannot guarantee absolute security for data transmitted over the Internet.
  7. Compliance. We operate in accordance with applicable e-commerce and data protection laws in the United States and, where applicable, the GDPR.

7. Governing Law, Jurisdiction & Dispute Resolution

  1. Governing law. These Terms and any dispute arising from or related to them shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without prejudice to any mandatory consumer protection laws.
  2. Jurisdiction. The competent courts of the State of New Mexico shall have exclusive jurisdiction over any disputes arising in connection with these Terms, unless otherwise required by applicable law.

8. Changes to Terms & Conditions

We may revise these Terms from time to time. New versions will be posted on the Website with a new “Last updated” date. Your continued use of the Website or service after publication constitutes acceptance of the revised Terms.

9. Miscellaneous Provisions

  1. Severability. If any provision in these Terms is held invalid or unenforceable under applicable law, the remainder will continue in full force and effect.
  2. Waiver. No waiver by us of any breach or right under these Terms is deemed a waiver of any prior or subsequent breach or right.
  3. Entire agreement. These Terms, together with any policies incorporated by reference (e.g., Privacy Policy), constitute the entire agreement between you and us concerning your use of the Website and services, superseding all prior or contemporaneous agreements.
  4. Assignment. We may assign or transfer our rights or obligations under these Terms in whole or in part as part of a corporate reorganisation or business transfer. You may not assign your rights or obligations without our prior written consent.

10. Contact Information

If you have questions about these Terms, or wish to make a request under data-protection laws, you may contact us at contact@eregister-ie.com.